News and Updates
Plain-English explainers on your rights, scams and how to complain.
The 30-Day Right to Reject: What It Means and How to Use It
2 October 2026Buy something faulty and you may be able to get a full refund, but the clock matters.
Section 75 Explained in Plain English
2 October 2026Why paying by credit card can protect you when the seller will not help.
How to Spot a Subscription Trap Before You Sign Up
2 October 2026Free trials and "just £1" offers can quietly turn into monthly bills.
Lost Money to a Scam? What to Do in the First Hour
2 October 2026Fast action gives you the best chance of getting money back.
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