Press and Media
Facts about CPUK and how to reach us for comment.
About CPUK in Brief
Consumer Protection UK (CPUK) is an independent, community-focused consumer advocacy initiative that helps people in the United Kingdom understand their rights, complain effectively and avoid scams. It is registering as a community interest company in England and Wales (company number pending).
What We Offer
- Free tools: a personal action plan, 47 letter templates, a rights guide and scam and recall alerts.
- Complaint guides for 269 major UK companies and for common problems such as parking, deposits and deliveries.
- A free initial case review, a secure case portal and evidence upload.
- Accessibility features: read-aloud, text controls, translation links, an easy read guide and a Simple view.
Media Enquiries
- info@consumer-protection.org.uk (put "Press" in the subject)
- Phone
- 0300 102 9488, Monday to Friday, 9am to 5pm
- Address
- Suite 801, 80A Ruskin Ave, Welling, DA16 3QQ
Using Our Material
You are welcome to quote our guides with a link back to the page. Our guides give general information, not legal advice. Please ask before reproducing whole pages. Logo: download the CPUK logo.
Ready to Take Action?
Tell us what happened. Our initial case review is free.