Accessibility Statement

DRAFT. Please review before launch.

Our Commitment

Consumer Protection UK aims to make this website accessible to as many people as possible, including disabled people. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 level AA.

What We Have Done

• Pages use clear headings, descriptive links and a consistent layout.
• The site works on phones, tablets and computers and can be zoomed.
• Text and background colours are chosen for good contrast.
• Forms have visible labels and can be used with a keyboard.

Known Limitations

We have not yet had an independent accessibility audit. Some content may not meet every WCAG criterion. We are working to improve this.

Need Something in Another Format?

Call 0300 102 9488 or email info@consumer-protection.org.uk and tell us what you need. We will do our best to help, and we will not charge for this.

Reporting a Problem

If you find an accessibility problem, please contact us at the details above. If you are not happy with our response you can contact the Equality Advisory and Support Service (EASS).

This statement was prepared on 1 October 2026.

Tools on This Website

Every page has an Accessibility button that offers read-aloud, text size, high contrast, an easier-to-read font, line spacing, underlined links, stopping motion, and translation links. We also offer an easy-read version of our help and your rights. Machine translations are not checked by us. If you need information in another format, email info@consumer-protection.org.uk or call 0300 102 9488 and we will do our best to help.