0300 102 9488  |  info@consumer-protection.org.uk  |  Mon–Fri 9am–5pmTrack my case  |  Alerts  |  Simple view

Guides › Package Holidays and Hotels › Ill Abroad: Using Your GHIC or EHIC

Ill Abroad: Using Your GHIC or EHIC

A UK GHIC or EHIC gives you access to medically necessary state healthcare in many countries, including emergency treatment and care for existing conditions. Not all state healthcare is free: you may pay the same charges as local residents. The card does not cover getting you back to the UK because of illness, injury or death.

Rules checked against the official sources listed below General information, not legal advice

At a Glance

State caremedically necessary treatment
Not always freeyou may pay local charges
No repatriationgetting home is not covered

Your Rights

What the rules say, with a link to the official source for each.

What the Card Covers

  • What It Covers

    A UK GHIC or EHIC gives access to medically necessary state-provided healthcare, including emergency treatment, treatment and routine monitoring of long-term or pre-existing conditions, routine maternity care (unless you travel to give birth), oxygen and kidney dialysis (some treatments must be arranged in advance). Not all state healthcare is free; you may pay the same charges as residents, which cannot be refunded. It does not cover transporting you back to the UK due to illness, injury or death. source

Time Limits to Know

Miss a deadline and you can lose a right. Check the dates on your own paperwork.

  • Before you go
    Check your card is validAnd take it with you

Steps to Take

Step 1 of 5

Check your GHIC or EHIC is valid before you travel.

Step 2 of 5

Show it at state hospitals and clinics, not private ones.

Step 3 of 5

Keep receipts for any charges.

Step 4 of 5

Contact your travel insurer for anything the card does not cover.

Step 5 of 5

Use only the official NHS service to get a card.

(Tap the numbers to reveal steps)

Where to Go If It Is Not Put Right

Your options, in order, and when each one applies.

Your Travel Insurer

For costs the card does not cover.

Good to Know

Small things that make your complaint stronger.

Copycat websites charge for cards: the official NHS application is the one to use.

Want Help?

If you would like one of our team to look at your problem, our initial case review is free. We cannot guarantee any outcome and we do not give legal advice.

Start your case
Luke Marley

Lead reviewer

Luke Marley

Founder and Lead Reviewer

Luke founded CPUK in 2026 after seeing how hard it is for ordinary people to get problems with companies put right. He oversees our guides and checks them against official sources.

Research by Katie Burt, Co-founder and Operations Lead (17 years in the care sector, including managing services for vulnerable adults), and the CPUK Research Team. Researched with AI-assisted research tools, then checked and corrected by our team.

Last checked: 13 October 2026. We are not paid by the companies we write about. Adverts never affect our guidance. Read our editorial policy.

Sources and official links

Free Scam and Recall Alerts

Plain-English scam warnings, product recalls and consumer-law changes by email. We email you about this only, and you confirm your address first. Unsubscribe at any time.

See our privacy notice.

Start your case