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Guides › Buying a Car › Faulty Car Bought From a Private Seller

Faulty Car Bought from a Private Seller

When you buy a car from a private seller you have fewer rights than when you buy from a dealer. The car must be as described and the seller must own it, but it does not have to be of satisfactory quality or fit for purpose unless the seller said so. Some traders pose as private sellers to avoid their legal obligations; report this to Citizens Advice.

Rules checked with our Buying a Car guide General information, not legal advice

At a Glance

As describedthe main right when you buy privately
6 yearsgenerally, for legal action in England and Wales
30 daysto reject a faulty car if the seller was really a dealer

Your Rights

What the rules say, with a link to the official source for each.

Buying Privately

  • Private Sales

    Private sales: you have fewer rights than when you buy from a trader. The car must be as described and the seller must own it (have good title), but it does not have to be of satisfactory quality or fit for purpose unless the seller said so. Some traders pose as private sellers to avoid their legal obligations; report this to Citizens Advice. source

  • Outstanding Finance

    If the car turns out to have outstanding finance, a private buyer who bought in good faith, without knowing about it, may be able to keep it (conditions apply, e.g. being the first private buyer); otherwise seek a refund from the seller (CRA 2015 if a trader, Sale of Goods Act 1979 if private). source

If the Seller Was Really a Dealer

  • Quality and Description

    Dealer sales: goods must be of satisfactory quality, fit for purpose and as described (Consumer Rights Act 2015). If a car fails these tests you have a short-term right to reject and get a full refund within 30 days, counted from when ownership, delivery and any installation are complete (s.22). source

  • First 6 Months

    For the first 6 months a fault is presumed to have been there at delivery unless the dealer proves otherwise; after 6 months you must show the fault was already present (s.19(15)). source

Time Limits to Know

Miss a deadline and you can lose a right. Check the dates on your own paperwork.

  • 6 years
    Legal action for goods problems in England and WalesGenerally up to 6 years after you paid (Citizens Advice; 5 years in Scotland)
  • 30 days
    Short-term right to reject a faulty car bought from a dealer30 days beginning the day after ownership, delivery and any installation are complete

Steps to Take

Step 1 of 4

Find the advert and any messages: what exactly did the seller say about the car?

Step 2 of 4

Compare the description with the fault. If the car was not as described, write to the seller and say what you want. Our free letter templates can write it for you.

Step 3 of 4

If you think the seller was really a trader, report it to Citizens Advice, who can pass it to Trading Standards.

Step 4 of 4

If the seller will not help, get free advice from Citizens Advice before deciding on a small claim.

(Tap the numbers to reveal steps)

Where to Go If It Is Not Put Right

Your options, in order, and when each one applies.

Citizens Advice Consumer Service

Free advice and referral to Trading Standards.

County Court Small Claims

After trying to settle and ADR; small claims usually cover claims up to 10,000 pounds.

Good to Know

Small things that make your complaint stronger.

Keep the advert. Screenshots of the listing are your best evidence of how the car was described.

Want Help?

If you would like one of our team to look at your problem, our initial case review is free. We cannot guarantee any outcome and we do not give legal advice.

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Luke Marley

Lead reviewer

Luke Marley

Founder and Lead Reviewer

Luke founded CPUK in 2026 after seeing how hard it is for ordinary people to get problems with companies put right. He oversees our guides and checks them against official sources.

Research by Katie Burt, Co-founder and Operations Lead (17 years in the care sector, including managing services for vulnerable adults), and the CPUK Research Team. Researched with AI-assisted research tools, then checked and corrected by our team.

Last checked: 12 October 2026. We are not paid by the companies we write about. Adverts never affect our guidance. Read our editorial policy.

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