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Landlord Has No Gas Safety Certificate
Your landlord must have a registered Gas Safe engineer carry out an annual gas safety check on each appliance and flue, and give you the record before you move in or within 28 days of the check. If you smell gas, call the gas emergency line straight away.
At a Glance
Your Rights
What the rules say, with a link to the official source for each.
Your Landlord's Duties
Gas Checks
Your landlord must have a registered engineer do an annual gas safety check on each appliance and flue, and give you the record before you move in, or within 28 days of the check. source
If It Is Not Done
Repairs and the Council
If repairs are not done, contact the environmental health department at your local council. It must take action if it thinks the problems could harm you. source
Time Limits to Know
Miss a deadline and you can lose a right. Check the dates on your own paperwork.
- Every yearGas safety checkOn each appliance and flue
- 28 daysYou get the gas safety recordAfter the check
Steps to Take
Step 1 of 5
Ask your landlord in writing for the current gas safety record. Our free letter templates can write it for you.
Step 2 of 5
If there is none, ask for a check to be booked.
Step 3 of 5
If nothing happens, contact the council's environmental health team.
Step 4 of 5
Fit a carbon monoxide alarm if you have gas appliances and none is provided.
Step 5 of 5
If you smell gas, leave and call the gas emergency number.
(Tap the numbers to reveal steps)
Where to Go If It Is Not Put Right
Your options, in order, and when each one applies.
Your Landlord, in Writing
Always start here.
Council Environmental Health
If the landlord does not act.
Shelter England
Free advice on deposit claims and eviction notices.
Good to Know
Small things that make your complaint stronger.
Keep a copy of every gas safety record you are given.
Want Help?
If you would like one of our team to look at your problem, our initial case review is free. We cannot guarantee any outcome and we do not give legal advice.
Lead reviewer
Luke Marley
Founder and Lead Reviewer
Luke founded CPUK in 2026 after seeing how hard it is for ordinary people to get problems with companies put right. He oversees our guides and checks them against official sources.
Research by Katie Burt, Co-founder and Operations Lead (17 years in the care sector, including managing services for vulnerable adults), and the CPUK Research Team. Researched with AI-assisted research tools, then checked and corrected by our team.
Last checked: 13 October 2026. We are not paid by the companies we write about. Adverts never affect our guidance. Read our editorial policy.
Sources and official links
- gov.uk/private-renting/your-landlords-safety-responsibilities Checked 13 October 2026
- gov.uk/private-renting/repairs Checked 13 October 2026
- england.shelter.org.uk/housing_advice/tenancy_deposits/check_your_tenancy_deposit_is_protected/deposit_not_protected Checked 12 October 2026