How to Cancel Spotify (UK)

Consumer Protection UK is independent and is not connected to Spotify (UK). This page uses information published by the company. Last checked 2 October 2026. Company pages change, so check the official page before you rely on this. All product names, logos and brands are property of their respective owners.

Official page

Spotify (UK) official help page (opens in a new tab)

Refunds, notice and minimum terms

Spotify says Premium stays until the end of the billing period, then reverts to free. Cancelling a free trial moves you to free straight away. Spotify does not refund payments made through partners; request those from the partner.

Checked

2 October 2026

How to Cancel

1. Go to your Spotify account's subscription management page.
2. Choose to cancel Premium.
3. Confirm; Premium continues until your next billing date, then switches to free.

Useful to Know

• Family/Duo: only the plan manager can cancel.
• If you pay via a mobile or internet provider or partner, cancel with them.
• Zero-priced free trials cannot be reactivated once cancelled.

Your Rights, Whoever the Company Is

• If you signed up online or by phone, you normally have a 14-day cancellation period (with exceptions, for example where you have already started using digital content).
• If you were charged after a free trial and the renewal or price was not made clear, ask for a refund and say so in writing. Your card provider can help if the company will not.
• You can ask your bank to stop a card or Direct Debit payment you have cancelled. Keep your cancellation proof.
• If you subscribed through Apple, Google or another app store, you must cancel there, not with the company.

Free letters: cancel and stop payments, free trial turned into paid, cancel a gym membership.