How to Cancel Apple Subscriptions (App Store, Apple TV+, Music, iCloud)

Consumer Protection UK is independent and is not connected to Apple subscriptions (App Store, Apple TV+, Music, iCloud). This page uses information published by the company. Last checked 2 October 2026. Company pages change, so check the official page before you rely on this. All product names, logos and brands are property of their respective owners.

Official page

Apple subscriptions (App Store, Apple TV+, Music, iCloud) official help page (opens in a new tab)

Refunds, notice and minimum terms

Apple's cancel page does not cover refunds. Refund requests go through reportaproblem.apple.com and eligibility varies by country; consumer-protection rights still apply.

Checked

2 October 2026

How to Cancel

1. iPhone/iPad: Settings > [your name] > Subscriptions.
2. Select the subscription and tap Cancel Subscription.
3. Mac: App Store > your name > Subscriptions. Web: account.apple.com.
4. Windows: use the Apple Music or Apple TV app > Account > Manage Subscriptions.

Useful to Know

• Cancel trials at least 24 hours before they end.
• If you can't find it, search your email for Apple receipts to see which Apple Account was used.
• Android users billed by Google Play must cancel via Google Play.

Your Rights, Whoever the Company Is

• If you signed up online or by phone, you normally have a 14-day cancellation period (with exceptions, for example where you have already started using digital content).
• If you were charged after a free trial and the renewal or price was not made clear, ask for a refund and say so in writing. Your card provider can help if the company will not.
• You can ask your bank to stop a card or Direct Debit payment you have cancelled. Keep your cancellation proof.
• If you subscribed through Apple, Google or another app store, you must cancel there, not with the company.

Free letters: cancel and stop payments, free trial turned into paid, cancel a gym membership.