Guides › Funeral Plans and Funerals › Funeral Director Prices and Charges
Funeral Director Prices and Charges
Since 16 September 2021, funeral directors must show a Standardised Price List at their premises and on their website, including the overall cost of a funeral and each item. They must not pay hospitals, hospices or care homes to refer families to them. Compare price lists before you choose.
At a Glance
Your Rights
What the rules say, with a link to the official source for each.
Funeral Prices
The Rules
From 16 September 2021 funeral directors must show a Standardised Price List at their premises and on their website, covering the overall cost of a funeral, the cost of each item, and certain extra products and services. From 17 June 2021 they must not pay hospitals, palliative care services, hospices or care homes to refer customers, or solicit business through coroner and police contracts. Crematoria must give price information. source
Help with Costs
Funeral Expenses Payment
A Funeral Expenses Payment can help with burial or cremation fees, travel, moving the body over 50 miles and death certificates, plus up to £1,000 for other costs such as the funeral director and coffin, if you get certain benefits. It is taken back from money in the estate. source
Time Limits to Know
Miss a deadline and you can lose a right. Check the dates on your own paperwork.
- Before you chooseCompare price listsIn branch or online
Steps to Take
Step 1 of 5
Ask for the Standardised Price List.
Step 2 of 5
Compare at least two funeral directors.
Step 3 of 5
Get a written quote before agreeing.
Step 4 of 5
Check whether you can get a Funeral Expenses Payment.
Step 5 of 5
If charged more than quoted, complain in writing.
(Tap the numbers to reveal steps)
Where to Go If It Is Not Put Right
Your options, in order, and when each one applies.
The Funeral Director
Complain in writing first.
Citizens Advice Consumer Service
Free advice if you are charged more than agreed.
Good to Know
Small things that make your complaint stronger.
You do not have to use the funeral director a hospital or care home suggests.
Want Help?
If you would like one of our team to look at your problem, our initial case review is free. We cannot guarantee any outcome and we do not give legal advice.
Lead reviewer
Luke Marley
Founder and Lead Reviewer
Luke founded CPUK in 2026 after seeing how hard it is for ordinary people to get problems with companies put right. He oversees our guides and checks them against official sources.
Research by Katie Burt, Co-founder and Operations Lead (17 years in the care sector, including managing services for vulnerable adults), and the CPUK Research Team. Researched with AI-assisted research tools, then checked and corrected by our team.
Last checked: 13 October 2026. We are not paid by the companies we write about. Adverts never affect our guidance. Read our editorial policy.
Sources and official links
- gov.uk/government/news/cma-requires-clearer-prices-and-information-from-funeral-providers Checked 13 October 2026
- gov.uk/funeral-payments Checked 13 October 2026