0300 102 9488  |  info@consumer-protection.org.uk  |  Mon–Fri 9am–5pmTrack my case  |  Alerts  |  Simple view

Guides › Debt and Buy Now Pay Later › Behind on Council Tax

Behind on Council Tax

If you miss a council tax payment, your council sends a reminder giving you 7 days to pay. If you do not, you can be asked for the whole year's bill. The council can then get a liability order from the magistrates' court and use bailiffs. Contact your council as soon as you are struggling.

Rules checked against the official sources listed below General information, not legal advice

At a Glance

7 daysto pay after a reminder
Whole yearcan become due if you do not
Liability orderlets the council use bailiffs

Your Rights

What the rules say, with a link to the official source for each.

What Happens

  • The Process

    Your council will send a reminder giving you 7 days to pay. If you don't, you'll have to pay the whole year's council tax. A third missed payment brings a final notice. If the full bill is not paid within 7 days, the council may take legal action and ask a magistrate for a liability order, a legal demand for payment. It can send bailiffs if there is no other way to recover the debt. source

  • Getting Help

    Contact your council as soon as possible. Ask to spread payments over 12 months instead of 10, ask about a one-off discount, and check Council Tax Reduction and exemptions. If you get a liability order, speak to your council or Citizens Advice. source

Time Limits to Know

Miss a deadline and you can lose a right. Check the dates on your own paperwork.

  • 7 days
    Pay after a reminder noticeOr the whole year can become due

Steps to Take

Step 1 of 5

Contact your council straight away.

Step 2 of 5

Ask to pay over 12 months.

Step 3 of 5

Check Council Tax Reduction and discounts.

Step 4 of 5

Get free debt advice: council tax is a priority debt.

Step 5 of 5

If bailiffs are instructed, see our bailiffs guide.

(Tap the numbers to reveal steps)

Where to Go If It Is Not Put Right

Your options, in order, and when each one applies.

Your Local Council

Talk to it as early as you can.

MoneyHelper Debt Advice

You are struggling with debt. Use the Debt Advice Locator to find free local advice.

Good to Know

Small things that make your complaint stronger.

Council tax is a priority debt: deal with it before credit cards and loans.

Want Help?

If you would like one of our team to look at your problem, our initial case review is free. We cannot guarantee any outcome and we do not give legal advice.

Start your case
Luke Marley

Lead reviewer

Luke Marley

Founder and Lead Reviewer

Luke founded CPUK in 2026 after seeing how hard it is for ordinary people to get problems with companies put right. He oversees our guides and checks them against official sources.

Research by Katie Burt, Co-founder and Operations Lead (17 years in the care sector, including managing services for vulnerable adults), and the CPUK Research Team. Researched with AI-assisted research tools, then checked and corrected by our team.

Last checked: 13 October 2026. We are not paid by the companies we write about. Adverts never affect our guidance. Read our editorial policy.

Sources and official links

Free Scam and Recall Alerts

Plain-English scam warnings, product recalls and consumer-law changes by email. We email you about this only, and you confirm your address first. Unsubscribe at any time.

See our privacy notice.

Start your case